1. Information We Collect

Personal Information

When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:

• Full Name

• Email Address

• Mobile Number

• Billing Address

• Shipping Address

• Payment Details (processed securely through third-party payment gateways)

• Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address

• Browser Type

• Device Information

• Pages Visited

• Time Spent on Website

• Cookies and Tracking Data

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders

• Manage your account

• Provide customer support

• Send order updates and notifications

• Improve website functionality and user experience

• Prevent fraud and unauthorized transactions

• Send promotional offers, newsletters, and marketing communications (with your consent)

• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information.

We may share your information with:

Service Providers

• Payment Gateway Providers

• Shipping and Logistics Partners

• Cloud Hosting Providers

• Email and SMS Service Providers

• Analytics Providers

Legal Requirements

We may disclose information if required by law, court order, government authority, or to protect our legal rights.

4. Payment Security

Pittara does not store your complete debit card, credit card, UPI PIN, or banking credentials. Payments are processed through secure and PCI-DSS compliant payment partners.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences

• Maintain shopping cart sessions

• Analyze website traffic

• Improve website performance

• Deliver personalized advertisements

You may disable cookies through your browser settings, though some features of the website may not function properly.

6. Data Retention

We retain your information only for as long as necessary to:

• Fulfill orders

• Maintain business records

• Resolve disputes

• Comply with legal requirements

Once no longer required, your data will be securely deleted or anonymized.

7. Your Rights

Subject to applicable law, you may:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications

• Request details regarding processing of your personal information

To exercise these rights, please contact us using the details provided below.

8. Data Security

We implement appropriate technical and organizational measures to protect your information from:

• Unauthorized access

• Data loss

• Misuse

• Alteration

• Disclosure

However, no method of electronic transmission or storage is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or security measures. We encourage users to review the privacy policies of those websites before sharing personal information.

10. Children's Privacy

Pittara does not knowingly collect personal information from individuals under the age of 18. If we become aware of such collection, we will take appropriate steps to remove the information.

11. Marketing Communications

With your consent, we may send:

• Promotional emails

• New product announcements

• Discounts and special offers

• Festival and seasonal campaigns

You can unsubscribe at any time using the link provided in our emails or by contacting us.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised "Last Updated" date.

Continued use of the website after such updates constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Pittara

Email: support@pittara.com

Phone: +91 9837506660/7017052411

Address: 54, Yashoda Kunj,
Near Surya Hospital, Mawana Road,
Meerut, Uttar Pradesh – 250001,
India

Grievance Officer: Saksham Garg

Email: gargsaksham585@gmail.com

Response Time: Within 30 days